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PUT
cURL
Updates the status of an existing grievance. This endpoint requires authentication via a bearer token. The required field is status, which must be one of the valid status options (pending, in_progress, resolved, rejected). Optional fields include resolution_notes which can provide additional information about the status change. If the grievance is not found, a 404 error is returned. If an invalid status is provided, a 400 error is returned with details about the valid status options. The response includes the ID of the updated grievance, a status message indicating successful update, and the fields that were updated.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

grievance_id
string
required

ID of grievance to update

Body

application/json

Status update for the grievance

status
enum<string>

New status for the grievance

Available options:
Active,
Pending,
Closed with resolution,
Closed without resolution,
Tender Issued
resolution_notes
string

Notes explaining the resolution or status change

officer_closed_by
string

Officer who closed the grievance

final_status
string

Final status of the grievance

grievance_closing_date
string<date-time>

Date when the grievance was closed

Response

Updated grievance

id
string

ID of the updated grievance

status
string

Status message

updated_fields
object

Fields that were updated